Maybe @davewiner does wring his hands too violently about twitter’s recommended users. Maybe it is too early to worry about unintended consequences.
But maybe not. Either way, if we take a slightly different view of his worries, I think we can take them to heart much more easily. If we can shift tenses, it might help.
While @davewiner talks about twitter, he may be talking about it now in the present tense. Let’s try another: a kind of conditional tense. Let’s try a counterfactual conditional: Would this thing work if it were the case that…?
After all, to detect a problem in any system, we’ve got to imagine that system working at full scale. Whether it’s a database, a message board, or a social network like twitter, we’ve got to imagine its ideal—when everyone’s using it for any purpose that’s difficult to police cheaply.
When @davewiner worries about twitter’s editorial adventures, as he does here and here in conversation with @jayrosen_nyu, he’s taking it extraordinarily seriously. It’s a great compliment, I think. He’s sees a twitter that’s currently critical to very many people. That’s the present tense.
OK, so some of us don’t yet share that view. But I bet we can offer our own great compliment and imagine very many people using it—or maybe even virtually everyone using it. At the end of every day, I think many of us have less and less trouble imagining that.
So, if virtually everyone were using twitter—if it really were the “Future News System of the World,” again, as difficult as that might be to imagine—we might really insist that it refrain from the editorial business. If twitter really were that big, then it really would be critical. And if it really were critical, its closed nature would probably violate all kinds of praise-Murphy rules about leaving our data, our businesses, and our lives in the hands of a for-profit company, its secret business plan, and its fallible servers.
We’re not casting aspersions at what most everyone regards as an essentially fair and just company. Of course, that goes for @me too; I love twitter.
This is simply why we have the notion of a “common carriage.” For centuries, we’ve demanded ultra-reliable commodity transportation services. We’ve been so insistent on the reliability and the even-handedness of transportation that we’ve often saddled the carrier with the de facto burden of liability for losses, which raises its price to us. This is why we care about network neutrality.
If we really take twitter seriously, then we think it’s possible that twitter could be the next big deal. The trouble is that—at scale—big deals attract all manner of mischief—with potentially everyone using them for all things selfish and spammy.
If twitter could be the next big deal, we need to start thinking about safeguarding it now.